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Common questions
How quickly can you implement a chatbot for our business?
Most implementations take 2–4 weeks from start to finish, including discovery, development, testing, and deployment. RAG technology integration may add 1–2 additional weeks depending on the complexity of your knowledge base.
Do you provide ongoing support after deployment?
Yes, we offer comprehensive PleasantCare packages including 24/7 monitoring, regular updates, performance optimization, and email support. Packages are customized based on your specific needs.
Can you integrate with our existing systems?
Absolutely. Our chatbots integrate with most popular CRM systems, help desk platforms, and business applications. We handle all technical integration work to ensure seamless operation with your existing workflows.
What makes RAG technology different from standard chatbots?
RAG (Retrieval-Augmented Generation) technology allows our chatbots to access and use your specific business knowledge in real time. This means more accurate, contextual responses based on your actual documentation, policies, and procedures.